Challenges and Problems of Online Learning – Case Study of Albanian Students

Pranvera Troka1[1], Ermelinda Satka2
1*Agricultural University of Tirana, Albania
2Agricultural University of Tirana, Albania


Since the beginning of first quarantine on March 2020 and until today, the universities in Albania have remained closed, as they are considered a major threat of spreading coronavirus infection. Online learning has been associated with many challenges and difficulties for both students and professors. The purpose of this study is to identify and analyze the main problems that students have encountered during online learning. We designed a questionnaire which contains 21 questions, through the QuestionPro program. The questionnaire was sent to all students of the Agricultural University of Tirana and was completed by 687 students. Data were collected via email through a period of time of two weeks. The research methodology is descriptive analysis. The results showed that 71% of students use a smartphone to attend classes. 28% of students have problems with the electronic device they use and 9% of them share it with other family members. 66% of students have often technical problems during e-learning. 55% of them have complained about the uncomfortable and noisy environment at home. Students complain as well about low technical support from university. Online learning has also been associated with limitations in terms of interactivity. 46% of students indicated that they rarely or never talk to classmates and 75% rarely or never talk to professors during e-classes. In addition, a major part of the students has expressed that they have problems with internet bill payments and health problems, mainly headaches and eye problems. Uncertain about the next academic year, this study will help us to understand and improve the effectiveness of online teaching.

Keywords: COVID-19, e-learning, challenges of online learning, student
JEL Codes: A2, A20

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